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FirmaSchunk Electronic Solutions GmbH
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StrasseAm Tannwald 17
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Standort78112 St. Georgen
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Kundennummer01234567899876543210
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NameWolfgang Kühn
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Telefonnummer0772591665061
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E-Mailwolfgang.kuehn@de.schunk.com
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AbteilungIT
ServiSES
Maintenance contracts
Reliable. Predictable. Efficient.
1st Level-Support
| 1st Level-Support | SES-Basic | SES-Advanced | SES-Premium |
|---|---|---|---|
|
Availability by phone
(during business hours) |
for free
|
for free
|
for free
|
|
Remote Support
|
contains |
contains |
contains |
|
Execution
|
within 8h |
within 5h |
within 3h |
|
Process optimization
|
paid |
paid |
10h/year included |
|
Hotline (24/7)
|
on request |
on request |
included |
Field Service
| Field Service | SES-Basic | SES-Advanced | SES-Premium |
|---|---|---|---|
|
On-Site-Service
|
paid |
paid |
2 days included |
|
Annual maintenance based on checklist
|
on request |
included |
included |
|
Machine capability study
|
paid |
paid |
included |
|
Trainings
|
1 day included |
2 days included |
3 days included |
|
Execution
|
within 48h |
within 32h |
within 24h |
Price
| Order No./Price | Order No./Price | Order No./Price | |
|---|---|---|---|
|
Order No./Price/Year: SAR
|
428210 / 2.800 € |
428212 / 4.800 € |
428214 / 9.800 € |
|
Order No./Price/Year: SAR
|
428211 / 2.800 € |
428213 / 6.950 € |
428215 / 11.195 € |
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